How do you know when you should replace your mask?

Replacing your equipment is an important part of being successful with your sleep therapy. There are several factors you need to watch for related to replacing your mask: seal deterioration in the mask, an improperly fitting mask, and a mask damaged by improper cleaning.

My mask seems to be leaking. What should I do?

Check all the connections. If your mask has a forehead arm or adjustment feature, try readjusting that first to correct the leak. If there is no improvement with the above steps, readjust the headgear straps. The mask should be as loose as possible while still creating a seal. A mask that is too tight against the face can cause leaks to occur by creating folds in the material. Talk to the homecare provider about trying another mask size or type if necessary.

How can I tell when my mask is worn out?

Because masks are disposable, periodic replacement is needed when the mask shows signs of wear and tear. Inspect your mask for stiffness, cracks, or tears. Also check with your homecare provider regarding replacement options through your insurance policy.

My eyes are sore, dry, irritated or swollen. What should I do?

The mask may be leaking into your eyes. Try pulling the mask away from your face and repositioning it. The mask may be too tight so try readjusting your headgear straps.

What are the benefits of regular usage of PAP therapy?

CPAP (Continuous Positive Airway Pressure) treats OSA by providing a gentle flow of positive-pressure air through a facial mask to keep the airway open during sleep. As a result:

  • Breathing becomes regular during sleep
  • Snoring stops
  • Restful sleep is restored
  • Quality of life is improved
  • Risk for high blood pressure, heart disease, heart attack, stroke, an


Can I sleep with my machine?

Yes. Oxygen Concentrators that offer continuous flow can be used with sleep apnea devices.

Can I sleep with my machine?

Yes you can, but you do need to speak with your physician prior to rental to determine your nocturnal needs. Most patients on oxygen are on a continuous flow when sleeping at home. However, sometimes the physician may say it is ok for you to sleep with the conserver for a week or so. You must consult your physician on this as we cannot be responsible for you making the wrong choice but will help to guide you as much as possible.

How hard is it to operate one of these?

Most of the machines are relatively easy to operate. We strive to provide a seamless understanding for you by providing instruction when you open the box. In addition, most of the manufacturers provide an instructional video that comes with all of our rental and purchases. We also have video’s for most of the POC’s on the product specific page. Basically, you need to know how to turn it on, set your liter flow, how to change the battery, how to charge the unit and what to do if you have an alarm. Most of the time the alarms patients here with POC’s is due to the patient not breathing through their nose and therefore the POC is telling you that “hey your not doing this correctly” which is a good thing. Most patients get use to their portable oxygen concentrator and understand how it likes to operate.

Will insurance or Medicare pay for a portable oxygen concentrator machine?

Yes and No. The complete answer is lengthy. Medicare and insurance do have billable codes for POC’s however the supplier or oxygen provider is the one you have to convince. DME companies or oxygen suppliers are not required to give Medicare beneficiaries a POC only what is necessary to maintain the patient on oxygen and abide by the 21 Medicare standards. Now if you have a private insurance company or Medicare replacement plan I would certainly recommend calling them and asking if they would pay for one.

What is a portable oxygen concentrator machine and how do they work?

Portable oxygen concentrators (or POC’s) are a portable device used to provide oxygen therapy to a patient at substantially higher concentrations than the levels of ambient air. It is very similar to a home oxygen concentrator, but it smaller in size and more mobile. The portable oxygen concentrator makes it easy for patients to travel freely; they are small enough to fit in a car and most of the major concentrators are now FAA-approved.